To create a new ticket for a user, click their username link on users index page.
| Date | Title | Displayname | Status | |
|---|---|---|---|---|
| <%= ticket.created_at.in_time_zone(admin_user.timezone).to_s(:FHMnozone) %> | <%= ticket.title %> | <%= ticket.user.displayname %> | <% labeltype = (ticket.status == 'closed') ? 'warning' : 'primary' %> <%= ticket.status %> <% if ticket.ticket_messages.where(message_seen: false).count > 0 %> unseen <%end%> |
<%= link_to 'Details', admin_ticket_path(ticket), class: 'btn btn-primary' %>
|